Sweet Grace Candle

We have a 14-day return policy, which means you have 14 days after receiving your item to return your item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If returning by mail, the customer is responsible for all shipping costs associated with returning the item.  Shipping cost are non refundable.  Please keep your tracking number because we can not refund the item until we receive it.

Please send your return to :

3565 Lone Oak Rd

Suite 1

Paducah, KY 42003

You can always contact us for any return question at info@simplystylishboutique.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.  Sale item are FINAL SALE and cannot be returned.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.